WAK | We Are Kitesurfing Cyprus

Last updated: 16 October 2026

1. Introduction

Welcome to WAK – We Are Kitesurfing Cyprus.

We respect your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, book our services, purchase products or contact us through social media.

2. Who We Are

Business name: WAK | We Are Kitesurfing Cyprus 

Legal business/operator name: WAK We Are Kitesurfing LTD

Address: Psiloriti 16, 3048 Limassol, Cyprus

Website: https://www.wearekitesurfing.com

Email: wakcyprus@gmail.com

Phone: +357 99 195459

For enquiries regarding your personal data, please contact us at the email address above.

3. Information We Collect

Depending on how you interact with us, we may collect:

• Your name, email address and telephone number.

• Your Instagram, Facebook or WhatsApp username and messages.

• Your city or general location, when provided.

• Your preferred lessons, experience level and booking dates.

• Booking, order and payment information.

• Information submitted through website contact forms.

• Technical information, such as IP address, device information and cookie preferences, where collected.

We only request personal information that is relevant to providing our services or responding to your enquiries.

4. How We Use Your Information

We may process personal information to:

• Respond to enquiries and messages.

• Arrange kitesurfing lessons, rentals and bookings.

• Process orders and payments.

• Provide customer support.

• Communicate changes to scheduled lessons.

• Maintain business and accounting records.

• Improve our website and customer experience.

• Send promotional communications where we have an appropriate legal basis.

5. Instagram, Facebook and WhatsApp

When you interact with advertisements or contact WAK through Instagram, Facebook Messenger or WhatsApp, we may receive information that you choose to provide.

This may include your profile name, messages, lesson preferences, city and preferred booking dates.

We use this information to respond to enquiries, recommend suitable lessons and arrange bookings.

We may use automated questions through Meta advertising tools to understand customer preferences. Responses may be accessible through Meta's business management tools.

Meta also processes information according to its own privacy policies.

We do not use information submitted through lesson enquiries to send unrelated promotional messages without an appropriate legal basis.

6. Legal Basis for Processing

Depending on the circumstances, we process personal data on the basis of:

• Contractual necessity: To arrange and provide requested products, lessons and services.

• Legitimate interests: To respond to enquiries, manage customer relationships and operate our business, where these interests are not overridden by your rights.

• Legal obligations: To comply with applicable accounting, tax and legal requirements.

• Consent: Where consent is required, including for certain marketing communications or non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time.

7. Sharing Information With Third Parties

We may share personal information with service providers where necessary for our business operations.

These may include:

• Wix, our website hosting and online business platform.

• Meta Platforms, for Facebook, Instagram and WhatsApp services.

• Payment processing providers.

• Booking and communication service providers.

• Professional advisers or authorities where legally required.

We do not sell personal information to third parties.

Where third parties process personal data on our behalf, we seek to use appropriate data protection arrangements.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies for essential website functionality, security, analytics and advertising, depending on the features enabled.

Where required by law, non-essential cookies and tracking technologies will be used only after obtaining appropriate consent.

You can manage applicable cookie preferences through our website's cookie settings or your browser.

9. International Data Transfers

Some of our technology providers may process personal data outside the European Economic Area.

Where applicable, we rely on appropriate safeguards recognised under data protection law, such as adequacy decisions or approved contractual protections.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

Customer enquiries and booking records are retained according to our operational needs, applicable retention procedures and legal obligations.

Financial and transaction records may be retained for longer periods where required by law.

When information is no longer required, we take appropriate steps to delete or anonymise it.

11. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate information.

• Request deletion of personal data.

• Restrict or object to certain processing.

• Request data portability where applicable.

• Withdraw consent where processing relies on consent.

• Object to direct marketing.

To exercise your rights, contact wakcyprus@gmail.com.

You may also lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

12. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse and disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Children's Privacy

Our services may be relevant to younger participants, subject to appropriate supervision and consent requirements.

Where personal information relating to a child is required, we seek to obtain it through a parent or legal guardian as appropriate.

We do not knowingly use children's personal information for unauthorised marketing purposes.

14. Updates to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The most recent version will be available on our website, together with its last updated date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

WAK | We Are Kitesurfing Cyprus

Email: wakcyprus@gmail.com

Website: https://www.wearekitesurfing.com

Address: Psiloriti 16, 3048 Limassol, Cyprus